Terms of use
Last updated: 6 Nov 2026
These terms apply to anyone who creates an account on Palikaw to sell online (the “Merchant”). By creating an account you accept them.
1. Who we are
Palikaw is a service run by Palikaw (raison sociale, RC n°, NIF — à compléter). Contact: contact@palikaw.com.
Palikaw provides a technical tool: online store, order taking, delivery tracking, statistics. Palikaw does not buy or sell the Merchants’ products.
2. Your duties as a seller
You are the only seller of your products and the only one responsible to your customers: prices, quality, delivery, warranty, returns, invoices.
Law 18-05 on e-commerce requires, among other things, that you are registered in the trade (or craft) register and that you clearly show your contact details, prices including taxes, delivery costs and return conditions.
Selling illegal, counterfeit, dangerous or regulated products without authorisation is forbidden, as is publishing fake reviews or fake countdowns.
3. Subscription and payment
After the free trial, continued use requires a prepaid subscription (monthly or yearly) at the prices shown on the Subscription page.
Without payment when due, the store becomes read-only and is then suspended; your data is kept for 90 days and may then be deleted.
4. Your data and your customers’ data
Your products, orders and customers belong to you. You can export them at any time.
For your customers’ data you are the data controller under Law 18-07; Palikaw acts as your processor (see the Privacy policy).
5. Availability
We do our best to keep the service running and back up data every day, but we cannot guarantee 100% availability. Delivery companies, Meta, WhatsApp and banks are third-party services independent of us.
6. Suspension
We may suspend an account that breaks these terms or the law, after a warning except in urgent cases (fraud, illegal content).
7. Liability
Our liability is limited to the subscription amount paid over the last 3 months, except for gross negligence or where the law says otherwise.
8. Applicable law
These terms are governed by Algerian law. In a dispute we will first look for an amicable solution; failing that, the competent courts of Algeria will decide.