Privacy policy

1. Merchants’ data

Name, email, phone, password (stored only in irreversibly hashed form), billing information and login history. Purpose: providing the service, billing and security.

2. Store customers’ data

When a customer orders, the store collects their name, phone, wilaya, commune, optional address and order content. Purpose: confirming and delivering the order.

The Merchant is responsible for this processing; Palikaw hosts it on the Merchant’s behalf (processor) and does not use it for its own purposes.

This data is passed to the delivery company chosen by the Merchant and, if the Merchant turns it on, to Meta (name and phone irreversibly hashed) to measure their ads.

3. Audience measurement

We count store visits without cookies and without personal data (a simple counter per day). Any advertising pixels are added by the Merchant under their own responsibility.

4. How long we keep data

Accounts: while active, then 90 days. Orders: 5 years (accounting duties) unless deletion is requested where the law allows. Backups: 30 days.

5. Security

Encrypted connections (HTTPS), hashed passwords, secure sessions, role-based access, daily backups.

6. Your rights

You have the rights to information, access, correction and objection given by Law 18-07. Write to contact@palikaw.com. Customers of a store should first contact the Merchant.

You may also contact the National Authority for the Protection of Personal Data (ANPDP).

7. Hosting

Data is hosted with notre hébergeur (à compléter). Any transfer outside Algeria respects the conditions of Law 18-07.